1. Scope and acceptance
These Terms govern access to and use of iceexporteg.com. Separate transaction documents — including quotations, accepted Purchase Orders and Terms of Supply — govern actual commercial transactions.
2. Website purpose
The website presents ICE supply capabilities and provides RFQ tools. Product cards are representative categories and do not state that every item is stocked or immediately available.
3. No automatic contract
Browsing, adding an item to the RFQ basket, uploading a BOQ or submitting an RFQ does not create a binding sale, order or stock reservation. A transaction proceeds through quotation, acceptance and order confirmation.
4. Product information
Website descriptions, images, dimensions and standards are indicative unless expressly incorporated into a written quotation or order confirmation. Buyers remain responsible for the required specification and approval requirements.
5. Secure RFQ links
Request-specific secure links should be treated as confidential business access. Do not forward them to unauthorized persons and notify ICE if compromise is suspected.
6. Acceptable use
Users may not attempt unauthorized access, disrupt the service, upload malicious code, impersonate others, submit fraudulent requests, misuse the RFQ workflow or scrape the website in a way that harms service.
7. Uploaded documents
By uploading a BOQ, drawing or datasheet, you confirm that you are authorized to provide it for the business purpose and permit ICE to process relevant portions for sourcing and quotation.
8. Intellectual property
ICE branding, site design, original text and technical artwork may not be reproduced commercially without permission. Third-party product names and trademarks remain the property of their owners.
9. Third-party services
The website may link to email, WhatsApp, manufacturers, suppliers or other third-party services. ICE does not control independent third-party services, content or availability.
10. Availability and changes
ICE may update, secure, restrict or suspend website features. We aim for continuity but do not guarantee uninterrupted availability or error-free operation.
11. Liability
To the extent permitted by law, ICE is not responsible for losses caused solely by reliance on non-final website content, unauthorized misuse of secure links, internet outages or independent third-party failures. Nothing excludes liability that cannot lawfully be excluded.
12. Privacy and security
Personal-data handling is described in the Privacy Notice. Do not submit passwords, payment-card information or unrelated sensitive data through RFQ forms.
13. Changes to these Terms
ICE may update these Terms as the website or legal/commercial framework changes. Transaction-specific terms are determined by the applicable quotation and order documents.
14. Governing law
These Website Terms are governed by applicable Egyptian law, subject to mandatory rules and any specific dispute provisions agreed in a commercial contract.
